Custom Work + Repairs

CUSTOM WORK

We can make custom work!! Have something in mind? Please ask. We would love to work with you on a special and unique piece. Contact Jaclyn at hillsidefinecraft@gmail.com to start designing your piece with the Craftsperson.

50% down payment for custom orders is required. (35% of this payment is non-refundable if you cancel your order).

Custom work is non-returnable and non-refundable.

  • Ring resizing

Basic cost for resizing a silver ring with no stone or extra elements is $20. Rings with stones attached will be priced based on the specific project.

  • Repairs on Hillside Fine Craft jewellery

Each piece of jewellery created by Hillside Fine Craft is made with quality materials and close attention to detail. If a portion of the jewellery gets damaged due to a maker’s defect, within 1 year of purchase, we can replace or repair your item at no change (this does not include manufactured chains). If your item gets damaged due to wear and tear, we can fix your item but there will be a fee. Fees will be determined based on the project.

  • General jewellery repairs

We can do repairs on costume jewellery and certain semi-precious metal jewellery. Contact Jaclyn to see if we can help with your repair needs.